Legal

Privacy Policy

Book 1A LLP

Last updated: January 17, 2026

This Privacy Policy explains how Book 1A LLP ("Book1A", "we", "us", "our") collects, uses, shares, and protects information when you use our website, dashboard features (credit card points tracking), memberships, content, events, and AI Chat (together, the "Services").

If you do not agree with this Policy, please do not use the Services.

1) Who We Are

Book 1A LLP operates the Book1A platform.

2) Information We Collect

A) Information you provide directly

Depending on how you use the Services, we may collect:

  • Identity and contact details: name, email address, phone number
  • Account details: login credentials (stored in encrypted or hashed form where applicable), profile preferences
  • Membership or purchase details: plan selected, invoices or transaction references, payment status
  • Communication content: messages sent to us via email, forms, support chat, feedback forms, surveys
  • Dashboard inputs: information you enter to track and manage points (for example: card names, points balances, reward categories, expiry notes, and similar user-entered data)

You should avoid submitting sensitive personal information that is not required for the Services.

B) Payment information

Payments are processed through third-party payment gateways (for example, Razorpay or similar providers used on our checkout). We do not store your full card number, CVV, UPI PIN, or net banking credentials on our servers. Payment providers handle those details under their own policies.

C) Information collected automatically

When you visit or use our Services, we may automatically collect:

  • IP address, device type, browser type, language, operating system
  • Pages viewed, time spent, clicks, referral URLs
  • Approximate location derived from IP (city or region level)
  • Logs relating to security, abuse prevention, and system performance

D) AI Chat data

If you use AI Chat, we may collect:

  • The prompts or messages you submit
  • AI Chat responses delivered to you
  • Technical logs (timestamps, device or session identifiers, performance and error logs)

This is used to run the feature safely, prevent misuse, and improve user experience and reliability.

3) How We Use Your Information

We use information for purposes such as:

  • Providing Services (account access, memberships, dashboard, content delivery, AI Chat usage)
  • Processing transactions and confirming payments or subscriptions
  • Customer support and responding to your requests
  • Improving and maintaining the platform, dashboard, and AI Chat quality (including debugging and performance)
  • Security and fraud prevention, including detecting misuse (for example, account sharing, suspicious logins, automation)
  • Product communication such as service updates, important notices, policy changes
  • Marketing (optional): newsletters, announcements, offers, with opt-out options where required
  • Legal compliance and enforcing our Terms (including strict no-refund and misuse policies)

4) Cookies and Similar Technologies

We use cookies and similar tools to keep you logged in (where applicable), remember preferences, understand usage and improve the website, and measure performance and diagnose issues. You can control cookies through your browser settings. If you block cookies, some features may not function properly.

5) Comments or Public Interactions (If Enabled)

If our website allows comments, community posts, or reviews:

  • We may collect the data you submit (and related metadata)
  • We may log IP address and browser user agent for spam prevention
  • If third-party services (like spam detection) are used, data may be processed through them

6) Embedded Content and Third-Party Links

Some pages may include embedded content (videos, posts, widgets). Embedded content behaves like you visited the third-party site directly and may collect data via their cookies or tracking. We are not responsible for third-party sites and recommend reviewing their privacy policies.

7) When We Share Information

We do not sell or rent your personal information. We may share information only when necessary, such as:

  • Service providers helping us operate the Services (hosting, analytics, payment processors, email delivery, support tools)
  • Legal and compliance needs (court orders, lawful requests, protecting rights or safety, investigating fraud or misuse)
  • Business protection (enforcing Terms, preventing abuse, and maintaining platform security)

Service providers are expected to handle data securely and only for permitted purposes.

8) Data Retention

We retain information only as long as needed for:

  • Providing Services and maintaining your account or membership
  • Legitimate business needs (records, dispute handling, fraud prevention)
  • Legal, regulatory, or tax requirements

If you request deletion, we will delete or anonymize data where feasible, but may retain limited records where required for legal, security, or compliance purposes.

9) Your Rights and Choices

You may request:

  • Access to the personal data we hold about you
  • Correction of inaccurate data
  • Deletion of your personal data (subject to legal or security retention needs)
  • Unsubscribe or opt out from marketing messages anytime

To make a request, contact: hello@book1a.com.

10) Security Measures

We use reasonable technical and organizational safeguards to protect data. However, no online system can be guaranteed 100 percent secure. You are responsible for keeping your login credentials confidential.

11) AI Chat - Special Notes

  • AI Chat outputs may be inaccurate or incomplete.
  • AI Chat is provided for informational purposes and platform experience only.
  • We may review usage patterns and logs to detect abuse, improve safety, and maintain system integrity.
  • Misuse signals (like suspicious access patterns) may be used to enforce membership rules.

12) Children's Privacy

Our Services are not intended for children. If you believe a minor has shared personal information with us, contact us and we will take appropriate steps.

13) Changes to This Privacy Policy

We may revise this Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. Continued use of the Services after changes means you accept the updated Policy.